We are a independent family run business which values are customers and will try to be as flexible as possible. we are able to postpone or refund any bookings for up to 2 years in the event of COVID-19 restrictions i.e LOCAL or REGIONAL lock downs ONLY.
Please dont hesitate to call me with any questions you may have on MO: 07899842888
Payment: We accept payment by credit and debit cards, bank transfer A non -refundable deposit of £100 per week is required before written confirmation of your booking can be given. The final balance is due Eight weeks before commencement of the holiday.
We recommend that you take out your own holiday insurance to ensure that you are fully covered should you need to cancel your holiday.
Cancellation: if you need to cancel your booking we will release your dates .
Dependent on the time of notice given & the value of the new booking made ,we may be able to offer new dates. An email cancellation must be confirmed by us to ensure it has been received.
On arrival: The cottages are between 3.00pm & 5.30pm on day of arrival. Please collect cottage keys from the Granary next door.
Guests staying more than one week, please allow access from 10am Saturday for general clean and change of linen.
Departure: Guests are requested to vacate the cottages by 10.00am, in order that the owners clean and prepare the cottage for arrival of new guests.
General: All damage or breakages will be charged.
Pets: The Granary & Stables Cottages welcomes one well behaved dog . we request that you do not allow them in the bedrooms or on the furniture, a stair gate is provided in Stables cottage . Pets must not be left unattended in the cottage at any time.